Privacy policy
Last updated: July 2026
At EYIA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website or making a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by third-party payment providers)
- Purchase history
- IP address
- Device and browser information
- Website activity through cookies and analytics
EYIA does not store your complete credit card information.
How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and website
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send marketing communications if you have subscribed
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and personalize content.
You may disable cookies through your browser settings, although some features of the website may not function properly.
Third-Party Services
We use trusted third-party service providers, including Shopify, payment processors, shipping carriers, analytics providers, and email marketing platforms.
These providers only receive the information necessary to perform their services and are responsible for protecting your information under their own privacy policies.
Payment Information
All payments are securely processed through trusted third-party payment providers.
EYIA never stores or has access to your complete credit card information.
Information Sharing
EYIA does not sell, rent, or trade your personal information.
We may disclose your information only when necessary to:
- Process your orders
- Deliver your purchases
- Comply with applicable laws
- Protect our legal rights
- Prevent fraud or security threats
Data Retention
We retain your personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent where permitted by law
To exercise these rights, please contact us using the information below.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
International Visitors
If you access our website from outside Canada, your information may be transferred to and processed in Canada or other countries where our service providers operate.
Changes to This Privacy Policy
EYIA reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting on this page.
We encourage you to review this policy periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
EYIA
Email: support@eyiawear.com
Website: www.eyiawear.com